This IDC research report provides the collaborative workspace market performance in 2023 and market forecasts from 2024 to 2028. IDC classifies this market into "collaborative applications" and "content workflow/management applications" and analyzes and forecasts the market size. In 2023, the market entered a correction phase, because of the growth of the conference/virtual event application market, which has rapidly penetrated Japan companies over the past few years. On the other hand, the market growth was driven by continued high growth in content service applications, which account for a large proportion of the market, as well as demand for new functions related to the enhancement of digital workspaces, such as collaboration/task management tools for document creation in shared workspaces, two-way information dissemination functions to improve employee engagement, and digital adoption tools."For the Japan collaborative workspace market to continue to grow, IT suppliers should seize the business opportunities that come with the development of generative AI and help user companies improve productivity by strengthening industry/job-specific solutions that address the declining working population, promote use cases, and help to expand the scope of use of unstructured data through their own products," analyzes Saki Ota, senior market analyst, Software and Services, IDC Japan.This is the English translation of the Japanese document IDC #JP50707324.
Please Note: Extended description available upon request.
IDC Market Forecast Figure
executive summary
ADVICE FOR TECHNOLOGY SUPPLIERS
Market forecast
Defining the Japan Collaborative Workspace Market
Japan Collaborative Workspace Sales Forecast by Solution Category
Collaborative Applications Market
Meetings/Virtual Events Applications
Email Applications
Enterprise Community Applications
Team Collaborative Applications
Content Workflow and Management Applications Market
Content Services Applications
eDiscovery/Forensic Applications
Capture Applications
Enterprise Portals/Digital Workspace
Persuasive Content Management Applications
Japan Collaborative Workspace Market Cloud Service Status
Market changes
Drivers and Inhibitors
Drivers
Adding Value to Collaborative Workspaces through "AI Everywhere"
Increasing Demand for Operational Efficiency due to a Decline in the Working Population
Inhibitors
Cost Optimization Initiatives at User Companies
Lack of Collaboration due to Fragmentation of Work
Significant Market Developments
Organizing Use Cases for GenAI and Incorporating It into Applications
Expanded Collaboration Capabilities based on a Digital-First Approach
New Solutions and Collaboration Between Companies to Address the Declining Workforce