Italgas Breaks with Tradition to Disrupt Utility Billing
Italgas' ambitious billing transformation proves that progressive utilities still have the innovation capabilities, internal resources, and can-do attitude to take an unconventional 'build' approach to technology procurement, said Jean-François Segalotto, research director, IDC Energy Insights. "With the appropriate partner and risk mitigation strategy, this approach can pay off handsomely and become a real differentiator for both the core and emerging business."
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Executive Snapshot
Situation Overview
IDC Energy Insights' Case Studies Series
Why This Case Study?
Italgas: A 185-Year-Old Innovator
A Revenue Platform Worthy of a Digital Frontrunner
Taking the Unconventional "Build" Path
Selecting a Modern Technology Foundation
Developing and Deploying the New Platform while Zeroing in on Risk
Value Beyond the Core Business
A New Engine Powering the Consolidated Gas DSO Business
Next Steps: Enabling New Businesses and New Revenue Streams