Top 10 Issues for Procurement Application Buyers

Top 10 Issues for Procurement Application Buyers

This IDC Perspective highlights the top 10 issues for procurement application buyers. "Just as you can never really know a neighborhood until you actually live there, the same analogy fits for procurement applications. Until a buyer invests the time and resources required to deploy an application and uses it in day-to-day operations, it is challenging to quantify and assess the utility and value-add. Buyers expect applications to improve efficiency, spend transparency, and compliance. Beyond that, however, application providers that can resolve buyers' concerns in the areas identified in this document will differentiate themselves." — Patrick Reymann, research director, Procurement and Enterprise Applications at IDCProcurement application buyers have many options. Application implementations require a significant investment of time and money. Providers must be able to demonstrate the advantages of their offerings beyond the expected transparency, savings, and compliance benefits. This document highlights those areas that are most prominent in buyers' minds.

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Executive Snapshot
Situation Overview
Advice for the Technology Buyer
Top 10 Issues for Procurement Application Buyers
Question Integration
Look at Business Process Support
Check into Ongoing Support
Make Training Simple and Long Lasting
Bring in Environmental, Social, and Governance Reporting
Ensure Risk Management
Go for Automation
Prioritize Approval Tracking
Insist on Dashboards, Analytics, and Reporting
Invest in Innovation, Value, and Scalability
Procurement Application Investments
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Synopsis

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