Intelligent Document Processing Demonstrates How AI Can Make a Practical Difference to Business Right Now

Intelligent Document Processing Demonstrates How AI Can Make a Practical Difference to Business Right Now

This IDC Perspective explores how document AI technologies are revolutionizing the automated document processing landscape. Organizations have used automated document processing technology for decades, but the technology was complicated to configure and manage. AI technologies are significantly changing the economics and the "art of the possible" in this space, and the scope of work that new intelligent document processing systems can help to automate (with the help of AI) has extended significantly beyond document capture and OCR. Four clusters of vendors are competing to capture the opportunity, and technology buyers must think carefully about their goals and priority use cases to make sensible investment decisions. "Intelligent document processing is an area in which AI technologies are having a tangible impact on everyday business operations. There are exciting opportunities in applying these technologies beyond simply improving the efficiency of back-office business processes," said Neil Ward-Dutton, vice president for AI, Automation, and Analytics, IDC Europe. "Organizations looking for ways to apply AI pragmatically, today, should prioritize investigating intelligent document processing."

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