The Top 9 Infrastructure and Operations Priorities for CIOs and CTOs, with Recommendations for Strategic 2024 Planning

The Top 9 Infrastructure and Operations Priorities for CIOs and CTOs, with Recommendations for Strategic 2024 Planning


This IDC Perspective presents several key issues that have separated themselves in IDC's conversations between C-suite executives and infrastructure and operations (I&O) leaders. Although some of these were priorities in early 2023, other themes have quickly elevated themselves because of business and economic pressures. Strategic themes, such as infrastructure platform engineering, automation, cloud cost transparency, multicloud, public and private cloud, mainframe modernization, and others, will continue to be important investment themes moving into 2024 and beyond.

Please Note: Extended description available upon request.


Executive Snapshot
Situation Overview
Advice for the Technology Buyer
Infrastructure and Platform Engineering
Recommendation
The Adoption, Use, and Governance of GenAI
Recommendation
Automation Everywhere
Recommendation
Cloud Cost Transparency
Recommendation
Service Operations
Recommendation
Private Cloud and Mainframe Modernization
Recommendation
Public Cloud Maturity
Recommendation
Observability (with a Growing Application Security Interest) and Pipelines
Recommendation
IT/OT Convergence
Recommendation
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Synopsis

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