India Case Study: Route Mobile Limited Modernization with AWS
This IDC Perspective documents the initial stage of the modernization exercise undertaken by Route Mobile to become a versatile communications platform-as-a-service (CPaaS) provider operating from a modern cloud-based IT infrastructure. "Migration and modernization to cloud is a complex exercise that needs commitment from IT, LOB teams, and more importantly from the leadership team. Such projects should correctly align with the business objectives and work toward achieving customer benefits. Enhancing customer experience is important, but organizations should also invest to open new revenue streams, drive agility, flexibility, and operational efficiency; and focus on improving their employee experience," says Rajiv Ranjan, associate research director, Cloud Research, India.
Please Note: Extended description available upon request.
- Executive Snapshot
- Situation Overview
- Business Objectives Set Up for the Project
- Phase 1 — Selecting the Right Partner
- Criteria of Selecting AWS as Mentioned by Mr. Chandrashekhar from Route Mobile
- Phase 2 — EBA Programs Implementation
- Benefits of the EBA Program
- Route Mobile Planned Two EBAs during the Modernization Project
- First EBA
- Methodology and Details of Implementation
- Second EBA
- Methodology and Details of Implementation
- Results Achieved from the Two EBAs
- Future Modernization Plans of Route Mobile
- Key Learnings
- Advice for the Technology Buyer
- Learn More
- Related Research
- Synopsis
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