The Impact of GenAI on the IT Partner Ecosystem in Latin America

The Impact of GenAI on the IT Partner Ecosystem in Latin America


This IDC Perspective explores the transformative impact of GenAI on Latin America's IT partner ecosystem and highlights opportunities for innovation and strategic growth. It emphasizes the importance of training, certification, and strategic partnerships in legacy modernization and AI analytics integration. Vendors and partners are advised to expand service portfolios and specialize in industry-specific capabilities to navigate GenAI adoption complexities. Consulting and support services are crucial in integrating GenAI technologies effectively. This document advocates enhancing customer engagement through intelligent data processing to drive actionable insights and sustainable competitive differentiation in an evolving AI-driven landscape."GenAI is a watershed moment for the Latin America IT ecosystem, fundamentally altering the competitive fabric and forging new paradigms of innovation and collaboration. It is not just change; it is a revolution," says Danielle Ibran, senior analyst, IDC Latin America Partners Ecosystem Program and AI.


Executive Snapshot

Situation Overview

Charting New Waters. The Endless Possibilities of AI and GenAI

The GenAI Ecosystem, Maturity, and Adoption in the Region

Maximizing Competitive Advantages with GenAI

Expanding Services Portfolio and Capabilities

Increased Specialization Around One or Few Vendors

Developing Industry-Specific Capabilities

Mapping a Successful GenAI Customer Journey

Training and Certification as Key Success Factors

Strategy and Advisory

Business Users

Builders

Architects

Advice for the Technology buyer

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Related Research

Synopsis

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