IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2022
This IDC study updates IDC's worldwide unified communications and collaboration (UC&C) research taxonomy to provide market definitions and a framework that IDC uses to track, segment, and forecast the worldwide UC&C market. This taxonomy reflects the evolving worldwide UC&C market and includes discussion around new terminology, products, and solutions such as UCaaS, team collaboration, team messaging, and hosted voice/UC public cloud and managed voice/UC private cloud services. "The UC&C market continues to undergo significant change due to acquisitions, strategic partnerships, and where solution providers and buyers find agreement on what is of premium, differentiated value," states Denise Lund, research director, Worldwide Telecom and Unified Communications. "The importance of the integration and ease of use of provider solutions in each category of the UC&C market is critical to UC&C success."
Please Note: Extended description available upon request.
- IDC's Worldwide Unified Communications and Collaboration Taxonomy
- Unified Communications and Collaboration Taxonomy Changes for 2022
- Definitions
- IP Telephony/UC Systems
- IP PBX Systems (On Premises)
- IP PBX Lines/Seats
- UC Systems (On Premises)
- IP Phones
- UC Solutions and Cloud-Based Services
- Hosted Voice/Public Cloud UCaaS
- Managed Voice/Private Cloud UCaaS
- Business VoIP Services
- Dedicated Hosted IP PBX
- Voice over Broadband
- Multitenant Hosted VoIP
- Videoconferencing Systems
- UC Collaboration
- UC&C Life-Cycle Services
- UC&C Consulting and Integration Services
- UC&C Support and Maintenance Services
- Learn More
- Related Research
- Synopsis
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