IDC PlanScape: Operationalizing Charitable Giving

IDC PlanScape: Operationalizing Charitable Giving

This IDC study aims to provide a road map for operationalizing charitable giving, provisioning a path for thinking about where, how, and why to implement certain programs in a world that is increasingly digital and omni-channel, overrun with product, and full of people in need. It considers the why, what, who, and how, including issues such as related focus on sustainability and how this overlaps with charity, and considering how artificial intelligence (AI) can provide insight to improve your programs."Increasingly, retailers are reflecting on what they stand for, sometimes driven by purpose as much as by profit," said Jordan K. Speer, research director, Retail Insights. "Building strategies for operating responsibly requires that organizations listen to the needs of the communities in which they do business and collaborate internally and externally and that they work with their partners to build frameworks that support goals such as charitable giving."

Please Note: Extended description available upon request.


IDC PlanScape Figure
Executive Summary
Why Is Operationalizing Charitable Giving Important?
Why You Should Care: Consumers Seek Out Socially Responsible Businesses
Things to Consider
What Is Operationalizing Charitable Giving?
The Shift to Digital Invites New Models for Charitable Giving
Who Are the Key Stakeholders?
Charity Has a Broad Impact on Individuals and Communities
How Can My Organization Take Advantage of Operationalizing Charitable Giving?
Things to Consider
Advice for Operationalizing Charitable Giving
How Will You Operationalize Charity in Your Organization?
Things to Consider
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