IDC PlanScape: Integral Stakeholder-Focused Services for Future IT
This IDC study looks at the opportunities for the IT organization to understand the context for a diverse set of stakeholders, anticipate their future product and service needs, and align that insight with actionable strategies to enable the organization's success in its digital transformation journey."Looking to the future, technology decisions begin with empathy and consideration for all of the digital strategy stakeholders," said Alizabeth Calder, adjunct research advisor for IDC's IT Executive Programs (IEP). "To be successful in delivering future IT, it is incumbent on us to take an integrated, end-to-end view of the business ecosystem in order to serve our clients as well as the customers we serve on the clients' behalf."
Please Note: Extended description available upon request.
- IDC PlanScape Figure
- Executive Summary
- Why Are Integral Stakeholder-Focused Services for Future IT Important?
- What Are Integral Stakeholder-Focused Services for Future IT?
- Strategy
- Integration
- Trust
- Skills
- Ecosystems
- Who Are the Key Stakeholders?
- How Can My Organization Take Advantage of Integral Stakeholder-Focused Services for Future IT?
- Advice for Technology Buyers
- Related Research
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