IDC PlanScape: Future of Operations — Developing a Cohesive and Unified Operations Transformation Program

IDC PlanScape: Future of Operations — Developing a Cohesive and Unified Operations Transformation Program


This IDC PlanScape provides a governance framework to develop a cohesive and unified operations transformation program by partnering with engineering and IT services providers."Besides internal business unit leadership friction, challenges to modernize operations include talent sourcing and retention, keeping pace with technology evolution, and securing additional budgets," said Mukesh Dialani, research vice president, Digital Engineering and OT services at IDC. "For speedy operations transformation, organizations should not try to reinvent the wheel and collaborate with engineering and IT services partners to reduce costs and accelerate these programs."

Please Note: Extended description available upon request.


IDC PlanScape Figure
Executive Summary
Why Is a Cohesive and Unified Operations Transformation Program Important?
What Is a Cohesive and Unified Operations Transformation Program?
Who Are the Key Stakeholders?
How Can we leverage Partnerships to enable a Cohesive and Unified Operations Transformation Program?
Advice for Technology and Services Buyers
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