IDC PlanScape: Digital Resilience for Insurance Organizations

IDC PlanScape: Digital Resilience for Insurance Organizations


This IDC PlanScape presents insurance organizations with a practical framework to achieve resilient enterprisewide operations. It provides comprehensive guidelines, phases, themes, and activities for business and technology leaders to enhance digital resilience. The framework also serves as a scorecard for executives to identify weaknesses and prioritize technology initiatives, use cases, and process/policy changes across functions and the organization.

Please Note: Extended description available upon request.


IDC PlanScape Figure
Executive Summary
Why Is Digital Resilience Important?
What Is Digital Resilience?
Who are the Key Stakeholders?
How can My Organization Take Advantage of Digital Resilience?
Leadership and Organizational Resilience
Business Priorities
Digital Resiliency Use Cases
Operational Resilience
Business Priorities
Digital Resiliency Use Cases
Brand and Reputation Resilience
Business Priorities
Digital Resiliency Use Cases
Financial Resilience
Business Priorities
Digital Resiliency Use Cases
Workforce Resilience
Business Priorities
Digital Resiliency Use Cases
Customers and Ecosystems Resilience
Business Priorities
Digital Resiliency Use Cases
Digital Resiliency–Enabling Technologies
Advice for Technology Buyers
Related Research

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