IDC PeerScape: Practices for Successful Business Relationship Management
This IDC PeerScape explores how several organizations are developing, planning for, or managing the BRM role."The business relationship manager can be thought of as working both sides of the organization — helping each to understand the needs and capabilities of the other, how they can make better investment decisions together, and ensure that projects are completed more successfully, on time, and on budget," says David Weldon, adjunct research advisor with IDC's IT Executive Programs (IEP).
Please Note: Extended description available upon request.
- IDC PeerScape Figure
- Executive Summary
- Peer Insights
- Practice 1: The Business Relationship Manager Helps IT Partner with Business Units on Specific Digital Initiatives, Driven by LOB Execs
- Challenge
- Examples
- >City of Boston
- >Buchanan Ingersoll & Rooney
- >Baltimore County
- Guidance
- Practice 2: The Business Relationship Manager Aids IT and LOB Executives to Function as Partners with Shared Budgets and Accountability
- Challenge
- Examples
- >City of Boston
- >Segal
- >Baltimore County
- Guidance
- Practice 3: The Business Relationship Manager Ensures IT and LOB Technologists Are Well Integrated with Blended Teams, Terms, and Practices
- Challenge
- Examples
- >Buchanan Ingersoll & Rooney
- >Segal
- >Baltimore County
- Guidance
- Practice 4: The Business Relationship Manager Ensures IT and LOB Leaders Function Seamlessly to Share Vision, Priorities, and Resources
- Challenge
- Examples
- >Buchanan Ingersoll & Rooney
- >Segal
- >Baltimore County
- Guidance
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