IDC PeerScape: Practices for Management of Frontline Devices
This IDC PeerScape discusses practices to manage frontline devices."Connected mobile endpoints can supercharge frontline worker productivity and increase employee connectedness and safety across a wide range of industries," says Phil Hochmuth, research VP, Endpoint Management and Enterprise Mobility at IDC. "When deployed without proper management, security controls, and end-user training, devices thrown into frontline roles can become wrenches thrown in a machine's gears and bring operations to a screeching halt."
Please Note: Extended description available upon request.
- IDC PeerScape Figure
- Executive Summary
- Peer Insights
- Practice 1: Implement Cloud-Based Mobile Device and IoT Device Management in Transportation/Logistics Scenarios with Strong Controls Over Network Configurations and Access Control Enforcement
- Challenge
- Example
- Guidance
- Practice 2: Evaluate the Kiosk and Single-App Usage Enforcement Frameworks (and Their Effect on Overall Device Performance) on Endpoints Deployed in Critical Use Cases
- Challenge
- Example
- Guidance
- Practice 3: Implement Endpoint Device Management Technology Tied to User Identity to Support Shared Devices Used by Shift Workers
- Challenge
- Example
- Guidance
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