IDC PeerScape: Practices to Increase Trust in AI
This IDC PeerScape discusses practices to improve trust in AI and GenAI usage. "Trustworthy AI development and use consider not only the accuracy rate and potential use cases for AI technologies but also the downstream effects of AI and GenAI technologies on customers, employees, and the broader public," said Grace Trinidad, research director, Future of Trust at IDC. "Trustworthy implementation of AI and GenAI is preceded by an AI governance structure and strategy that has input from multiple areas of an organization and maintains human oversight."
Please Note: Extended description available upon request.
- IDC PeerScape Figure
- Executive Summary
- Peer Insights
- Practice 1: Align AI Adoption and Creation with Your Organization's Mission and Values with a Responsible AI Policy and Strategy
- Challenge
- Examples
- Broadcom
- Cisco
- Splunk
- Trend Micro
- Guidance
- Practice 2: Ensure That There Is a "Human in the Loop" at Critical Points
- Challenge
- Examples
- Splunk
- Trend Micro
- Zscaler
- Guidance
- Practice 3: Establish an Enterprisewide AI Governance Committee
- Challenge
- Examples
- Splunk
- Trellix
- Trend Micro
- Guidance
Research Assistance
Download our eBook: How to Succeed Using Market Research
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
Download eBook