IDC PeerScape: Practices to Enforce AI Accuracy and Usage
This IDC PeerScape discusses practices to enforce AI accuracy and usage."Cybersecurity vendors know their customers need the responses from GenAI assistants to be timely and accurate in order to improve security operations workflows," said Michelle Abraham, research director, Security and Trust at IDC. "They are monitoring for model drift, explaining GenAI outputs, and setting policies around usage."
Please Note: Extended description available upon request.
IDC PeerScape Figure
Executive Summary
Peer Insights
Practice 1: Understand and Check for AI Model Drift
Challenge
Examples
Broadcom
Cisco
CrowdStrike
Splunk
Trend Micro
Zscaler
Guidance
Practice 2: Ensure Accuracy and Explainability in GenAI Outputs
Challenge
Examples
CrowdStrike
IBM
Splunk
Trend Micro
Zscaler
Guidance
Practice 3: Use Policies and Technology to Steer Employees Toward Approved and Governed AI Solutions