IDC PeerScape: Practices for Using Employee Experience to Drive Business Growth
This IDC PeerScape discusses best practices for using employee experience to drive business growth."Leading organizations recognize that the professional and personal lives of workers have blended in ways like never before," explains David Weldon, an adjunct research advisor with IDC's IT Executive Programs (IEP). "This is enabling employers to really get to know individual workers, what they are interested in, what they value and their goals, and what other knowledge, skills, and expertise they possess. These organizations know that by tapping the personal side of workers, they can increase job satisfaction, loyalty, and productivity."
Please Note: Extended description available upon request.
- IDC PeerScape Figure
- Executive Summary
- Peer Insights
- Practice 1: Instruct Supervisors to Collect and Assess Employees' Experiences, Challenges, and Goals
- Challenge
- Examples
- Net Health
- City of Virginia Beach
- Connex Credit Union
- Guidance
- Practice 2: Align Employee Skills, Traits, and Knowledge to Business Goals
- Challenge
- Examples
- Net Health
- City of Virginia Beach
- Connex Credit Union
- Guidance
- Practice 3: Provide Tools for Employees to Contribute Opinions, Voice Concerns, and Share Information
- Challenge
- Examples
- Net Health
- City of Virginia Beach
- Connex Credit Union
- Guidance
- Practice 4: Compare Employee Sentiment and Progress Toward Goals With Productivity and Profitability Metrics
- Challenge
- Examples
- Net Health
- City of Virginia Beach
- Connex Credit Union
- Guidance
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