IDC PeerScape: Practices for Defining Technical Roles
This IDC PeerScape offers guidance on navigating technical job titles and descriptions. Drawing on best practices identified by CIOs and CTOs from a diverse set of organizations, it identifies best practices for ensuring that technical role definitions remain relevant and in line with business needs, even though these needs and the technical job market constantly change. "IT leaders face a number of challenges in defining technical roles," said Christopher Tozzi, adjunct research advisor with IDC's IT Executive Programs (IEP). "Dealing with changing technical requirements, aligning roles within the organizational structure, recruiting new talent, and measuring success of role definitions all require thoughtful approaches."
Please Note: Extended description available upon request.
- IDC PeerScape Figure
- Executive Summary
- Peer Insights
- Practice 1: Identify Conditions That Require Role Changes and React to Them Strategically
- Challenge
- Examples
- Qumu Corp.
- Palm Beach State College
- Mattermost
- Guidance
- Practice 2: Establish Roles That Enable Organizational Flexibility and Agility
- Challenge
- Examples
- Qumu
- Palm Beach State College
- Mattermost
- Guidance
- Practice 3: Define Roles in a Way That Practitioners Can Readily Understand
- Challenge
- Examples
- Qumu
- Palm Beach State College
- Mattermost
- Guidance
- Practice 4: Identify and Continuously Track Metrics for Assessing Role Effectiveness
- Challenge
- Examples
- Qumu
- Palm Beach State College
- Mattermost
- Guidance
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