IDC PeerScape: Government Agency Practices to Effectively Leverage Artificial Intelligence
This IDC PeerScape provides insights into four U.S. federal agencies that are generating real program and business value with AI; some technologists within these agencies are sharing the lessons learned and inviting open collaboration with their peers through established AI research and development centers of excellence (COEs)."While AI is not new to U.S. federal agencies, there are leaders who have taken well-studied and proven approaches to maximizing its value," said Thom Rubel, public sector adjunct research advisor with IDC's IT Executive Programs (IEP). "Agencies that take advantage of and leverage these examples can improve and accelerate their AI implementations by paying close attention to the factors that are creating success."
Please Note: Extended description available upon request.
- IDC PeerScape Figure
- Executive Summary
- Peer Insights
- Practice 1: Effectively and Rapidly Responding to Environmental Conditions/Situations, Threats, and Emergencies
- Challenge
- Example
- U.S. Department of Defense's Joint Artificial Intelligence Center
- Guidance
- Practice 2: Improving Constituent Service Delivery and Outcomes
- Challenge
- Example
- U.S. Department of Veterans Affairs' National Artificial Intelligence Institute
- Guidance
- Practice 3: Augmenting and Improving Workforce Productivity
- Challenge
- Example
- U.S. DoD's Defense Logistics Agency
- Guidance
- Practice 4: Improving Decision Making for Core Agency Business Processes
- Challenge
- Example
- U.S. Social Security Administration
- Guidance
- Learn More
- Related Research
Research Assistance
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
Download eBook