IDC PeerScape: Datacenter Hosting and Colocation Practices to Raise Satisfaction and Value in Canada
This IDC PeerScape offers advice for IT executives, sourcing executives, and other business executives to employ when procuring remote datacenter hosting services and, specifically, colocation and interconnection services."Canadian organizations have been sourcing datacenter operations and management services from providers for many years. The market has evolved from full-scope datacenter outsourcing to managed services using colocation and managed hosting and, increasingly, cloud-hosted services. IDC advises organizations consider implementing the practices listed in this study to increase the value and satisfaction they receive from these services," says Jason Bremner, research vice president of Industry and Business Solutions, IDC Canada.
Please Note: Extended description available upon request.
- IDC PeerScape Figure
- Executive Summary
- Peer Insights
- Practice 1: Plan for Customer and Service Provider Technology Changes to Minimize Future Disruptions
- Challenge
- Examples
- Global Scientific Testing Services Company
- Western Canadian Banking Services Company
- Guidance
- Practice 2: Train Your Teams on the Contract Terms and Conditions to Ensure They Are Followed
- Challenge
- Examples
- Multinational IT Services Vendor
- Wireless Telecommunications Company
- Guidance
- Practice 3: Schedule Regular Checkpoints with Your SP as Part of Your Governance Efforts
- Challenge
- Examples
- Multinational Legal and Business Service Provider
- Canadian Retailer
- Guidance
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