This IDC MaturityScape is a guide for organizations planning to evolve their use of all AI technologies, including machine learning (ML), GenAI, and autonomous agents as they strive to improve innovation and operations, as well as customer, citizen, patient, or consumer engagement.“AI is a transformative and generational technology, with the promise of human augmentation, resulting in enhanced knowledge, rapid decision-making, and greater productivity,” said Jeff Hojlo, research vice president, Manufacturing Insights and Industry Ecosystems Strategies at IDC. “Organizations that adopt the IDC AI-Fueled Organization MaturityScape model will have an effective journey from the experimental ad hoc phase, pivoting ultimately to an AI-fueled organization.”
IDC MaturityScape Figure
Executive Summary
Elements of the AI-Fueled Organization Maturity Framework
Stages of the AI-Fueled Organization Maturity Framework
Ad Hoc
Description
Business Outcome
Opportunistic
Description
Business Outcome
Repeatable
Description
Business Outcome
Managed
Description
Business Outcome
Optimized
Description
Business Outcome
Dimensions of the AI-Fueled Organization Maturity Framework
Advice for Technology Buyers
Research Assistance
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
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