IDC FutureScape: Worldwide Supply Chain 2024 Predictions
This IDC study provides companies across all industries with the top 10 predictions and underlying drivers that we expect to impact IT investments in supply chains in 2024 and beyond. Technology leaders and their counterparts in the line-of-business (LOB) operations can use this document to guide their IT strategic planning efforts.According to Eric Thompson, research director, IDC's Worldwide Supply Chain Planning, "Supply chains continue to face the pressures of global macroeconomics, a recent history of disruptions, elevating consumer relationship requirements, and looming regulatory mandates. In this backdrop, technological advancements in AI/ML, integrated operations, supply chain orchestration and visibility, and optimization models are all seeing increased strategic prioritization."
Please Note: Extended description available upon request.
- IDC FutureScape Figure
- Executive Summary
- IDC FutureScape Predictions
- Summary of External Drivers
- Predictions: Impact on Technology Buyers
- Prediction 1: By 2025, 40% of G2000 Companies Will Implement Broad Robotics Automation to Improve Order Fulfillment Speed and Accuracy, Resulting in Increased Pick Speed of 10% and Reducing Pick Errors by 1–2%
- Associated Drivers
- IT Impact
- Guidance
- Prediction 2: By 2026, 50% of Logistics Teams Will Have Deployed Advanced Visibility, Enabling AI/ML Analytics Insight Generation That Optimizes Performance, Resulting in a 3% Savings to Logistics Spend
- Associated Drivers
- IT Impact
- Guidance
- Prediction 3: By 2026, 75% of G2000 Organizations Will Have a Digital Commerce Platform in Place for Ecosystem Operation, Driving a 10% Higher Data Capitalization Rate and Improving Customer Retention by 20%
- Associated Drivers
- IT Impact
- Guidance
- Prediction 4: By 2027, 90% of G2000 Organizations Will Augment Operational Roles with Automation Technology, Elevating Employee Engagement and Unlocking a 30% Increase in Worker Efficiency
- Associated Drivers
- IT Impact
- Guidance
- Prediction 5: By 2028, 50% of G2000 Manufacturers Will Operationalize Circular Economy Principles to Improve Availability of Strategic/Direct Materials and Improve Supply Reliability by 15%
- Associated Drivers
- IT Impact
- Guidance
- Prediction 6: By 2027, 65% of G2000 Companies Will Look to Autonomous Service Parts Planning to Ensure Mean Time to Repair Can Be Improved and Ensure Customer or Operator Assets Are Productive
- Associated Drivers
- IT Impact
- Guidance
- Prediction 7: By 2027, Increased Planning and Execution Integration, Nearshoring, Improved Inventory Allocation, AI-Based eCommerce, and Fulfillment Optimization Will Improve Last-Mile Profitability by 15%
- Associated Drivers
- IT Impact
- Guidance
- Prediction 8: By 2026, Half of G2000 Companies Will Use GenAI Tools to Support Core Supply Chain Processes, as well as Dynamic Supply Chain Design and Will Leverage AI to Reduce Operating Costs by 5%
- Associated Drivers
- IT Impact
- Guidance
- Prediction 9: By the End of 2025, 25% of G2000 Companies Will Have Relocated Final Assembly Capabilities Closer to Demand, Resulting in a 10% Reduction in Overall Logistics Costs
- Associated Drivers
- IT Impact
- Guidance
- Prediction 10: By 2028, 35% of G2000 Companies Will Use Supply Chain Orchestration Tools Integrating Key Suppliers/Customers That Include Digital Twin Capabilities, Improving Supply Chain Responsiveness by 15%
- Associated Drivers
- IT Impact
- Guidance
- Advice for Technology Buyers
- External Drivers: Detail
- AI Everywhere — Generative AI Takes the Spotlight
- The Drive to Automate — Maximizing Efficiency and New Opportunities
- Global Supply Chain Resiliency — Push for Diversification
- The Digital Business Imperative — Competitiveness and Outcomes
- Dynamic Work and Skills Requirements — New Work Mode Era
- Operationalization of ESG — Measuring and Implementing Sustainability
- Learn More
- Related Research
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