IDC FutureScape: Worldwide Generative Artificial Intelligence 2025 Predictions

IDC FutureScape: Worldwide Generative Artificial Intelligence 2025 Predictions


This IDC study presents the top 10 predictions for the worldwide generative AI (GenAI) market for 2025."The GenAI market, like the dot-com era, is experiencing significant market volatility, with rapid rises and falls in stock prices and valuations. There are numerous GenAI start-ups and projects that may not have sustainable business models, reminiscent of many dot-com companies that eventually failed," says Ritu Jyoti, GVP/GM AI and Data Research at IDC." However, GenAI's responsible widespread integration into existing businesses and practical applications across industries, from finance to retail, clearly establishes it to be more than a passing fad."


IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

Summary of External Drivers

Predictions: Impact on Technology Buyers

Prediction 1: By 2027, 60% of G2000 Organizations Will Adopt Performance-Intensive, Software-Driven, Scale-Out Storage Infrastructure and Unified Data Management to Accelerate Insights for AI and Analytics

Associated Drivers

IT Impact

Guidance

Prediction 2: By 2027, 63% of G2000 Companies Will Reduce CRM Spending, Opting for More Advanced Data Tools (CDPs, Data Lakes), Diverse Sources (Third-Party Signals, ID Resolution), and AI-Powered Interfaces

Associated Drivers

IT Impact

Guidance

Prediction 3: By 2029, AI-Driven Automation Will Empower 52% of G2000 Companies to Adopt Immersive Technologies to Reimagine Customer Engagement and Foster Deeper Connections

Associated Drivers

IT Impact

Guidance

Prediction 4: By 2025, 85% of Organizations Will Be Formalizing Policies and Oversight to Address AI Risks (e.g., Ethical, Brand, PII), Aligning AI Governance with Strategic Business Goals

Associated Drivers

IT Impact

Guidance

Prediction 5: In 2026, Over One-Third of Organizations Will Be Stuck in the Experimental, Point Solution Phase of AI Experimentation, Requiring a Shift of Focus to Enterprise Use Cases to Deliver ROI

Associated Drivers

IT Impact

Guidance

Prediction 6: By 2028, 45% of Organizations Will Use AI-Powered Tools to Move 60% of Enterprise Workloads to the Most Optimal Environments

Associated Drivers

IT Impact

Guidance

Prediction 7: By 2026, 40% of Multicloud Environments Will Leverage Generative AI to Streamline Security and Identity Access Management, Reducing Manual Efforts by 50%

Associated Drivers

IT Impact

Guidance

Prediction 8: By Mid-2026, 60% of G2000 Will Have New KPIs to Align AI-Infused Processes and Employee's Workflows, Which Will Drive 45% Improvements in Overall Operational Efficiency and Employee Productivity

Associated Drivers

IT Impact

Business Impact

Guidance

Prediction 9: By 2026, 20% of Frustrated Knowledge Workers with No Development Experience Will Take Charge of Transforming How They Work by Building Their Own Agentic Workflows, Improving Cycle Times by 40%.

Associated Drivers

Impact

Guidance

Prediction 10: By 2028, 80% of Foundation Models Used by Enterprises Will Be from a Max of Three Providers as the FM Market Will Consolidate Due to Unsustainable Business Models.

Associated Drivers

IT Impact

Guidance

Advice for Technology Buyers

External Drivers: Detail

AI-Driven Business Models — Moving from AI Experimentation to Monetization

The Drive to Automate — Toward a Data-Driven Future

AI-Driven Workplace Transformation — Building Tomorrow's Workforce Today

Regulatory Flux — Navigating Compliance Challenges in a Shifting Policy Landscape

Expanding Digital Security Frontiers — Fortification Against Multiplying Threats

Responsible and Human-Centric Technology — Ethics in the Enterprise

Customer Experience Squared — Consumer and Citizens Expectations for Digital Services

Learn More

Related Research

Loading...

In this report,

We were unable to search inside this report.

Search for an exact word or phrase by placing the word or phrase in quotation marks ("market trend"). Search for different versions or tenses of a word by placing an asterisk at the end of the word (pharma*).

Please note that your term must be at least three characters long and numbers will be blocked by the # sign.

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings