IDC FutureScape: Worldwide Future of Work 2023 Predictions
This IDC study contains IDC analysts' future of work worldwide outlook for 2023, as well as the planning horizon for the next five years. The outlook is presented through the lens of the 10 predictions that make up, in IDC's view, the framework for technology-related initiatives in the years ahead that can be leveraged by IT, human resources (HR), and other line-of-business (LOB) decision makers and influencers."The next five years will mark a period of distinct change in both the mechanics and social attitudes surrounding the future of work," said Amy Loomis, research vice president, Future of Work at IDC. "As organizations wrestle with different elements of work transformation from technology adoption to new policies and practices, hybrid work will drive new technological solutions across functions and industries alike."
Please Note: Extended description available upon request.
- IDC FutureScape Figure
- Executive Summary
- IDC FutureScape Predictions
- Summary of External Drivers
- Predictions: Impact on Technology Buyers
- Prediction 1: To Address Health, Sustainability, Travel, and Other Disruptions, 30% of G2000 Organizations Will Adopt Immersive Third-Party Metaverse Conferencing Tech Services to Enable Client Engagement by 2027
- Associated Drivers
- IT Impact
- Business Impact
- Guidance
- Prediction 2: By 2024, the Business Developer Role Will Be Ubiquitous, with 60%+ Enterprises Training and Supporting Business Users to Build Their Own Applications and Automated Processes Using Low-Code Tools
- Associated Drivers
- IT Impact
- Business Impact
- Guidance
- Prediction 3: Driven by Skills Shortages, CIOs That Invest in Digital Adoption Platforms and Automated Learning Technologies Will See a 40% Increase in Productivity by 2025, Delivering Greater Speed to Expertise
- Associated Drivers
- IT Impact
- Business Impact
- Guidance
- Prediction 4: By 2024, Organizations Deploying Employee Micro-Monitoring Measures (Camera/Keystroke) Will See a 20% Decrease in Actual Employee Productivity
- Associated Drivers
- IT Impact
- Business Impact
- Guidance
- Prediction 5: G2000 Companies that Deploy Reactive and Tactical Hybrid Work Models Will See a 20% Revenue Loss in 2024 Due to Job Attrition and Underperforming Teams
- Associated Drivers
- IT Impact
- Business Impact
- Guidance
- Prediction 6: By 2025, Organizations that Have Created Dedicated Hybrid Security Policies and Developed a Culture of Trust Will Be 3X Less Likely to Suffer a Security Breach
- Associated Drivers
- IT Impact
- Business Impact
- Guidance
- Prediction 7: By 2024, Companies Offering Frontline Workers Democratized Access to Digital Collaboration, Process Automation, and Similar Tools Will See 20% Increase in Revenue Due to Improved Productivity
- Associated Drivers
- IT Impact
- Business Impact
- Guidance
- Prediction 8: Holistic and Integrated Analytics Within an Intelligent Digital Workspace Ecosystem Will Drive a 70% Increase in Differentiated Business Outcomes for Adopters by 2026
- Associated Drivers
- IT Impact
- Business Impact
- Guidance
- Prediction 9: Effectively Blurring Space and Place, by 2025, 65% of G2000 Companies Will Consider Online Presence to Be at Parity to "in Real Life" Across Their Engaged Workforce
- Associated Drivers
- IT Impact
- Business Impact
- Guidance
- Prediction 10: By 2024, 55% of C-Suite Teams at Global Enterprises Will Use Intelligent Space and Capacity Planning Technology to Reinvent Office Locations for Gathering, Collaborating, and Learning
- Associated Drivers
- IT Impact
- Business Impact
- Guidance
- Advice for Technology Buyers
- External Drivers: Detail
- Storms of Disruption — Accelerating, Interconnected Uncertainty
- Economic Instability — Flurry, Snowball, or Avalanche?
- Digital Business — Stepping Stone to the Future Enterprise
- Meaningful Intelligence — Differentiated Decision Power
- Ecosystem-Based Innovation — Driving Enterprise Value
- Embracing the Metaverse — New Levels of Immersion
- Work Mode Upheaval — New Models and Leadership
- Learn More
- Related Research
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