IDC FutureScape: Worldwide Future of Operations 2024 Predictions
This IDC study provides organizations across a wide range of industries with the top 10 predictions and underlying drivers that we expect to impact operations in 2024 and beyond."Companies across all industries have had to respond to consistent supply chain disruptions, geopolitical restrictions, and an ever-changing workforce. Competing in this dynamic environment has led many organizations to rethink fundamental aspects of their operations, and many have realized that a digital-first strategy is critical to success. To counter this instability, organizations have been accelerating digital investments to lay the foundation for data-driven operations to quickly adapt to unforeseen disruptions and position themselves for growth when the business environment improves," according to Reid Paquin, research VP, IDC's Future of Operations program.
Please Note: Extended description available upon request.
- IDC FutureScape Figure
- Executive Summary
- IDC FutureScape Predictions
- Summary of External Drivers
- Predictions: Impact on Technology Buyers
- Prediction 1: By 2027, 35% of G2000 Will Utilize Generative AI to Produce Ad Hoc Operational Performance Reports, Saving 10% of Operations' Labor Costs from Manual Data Aggregation
- Associated Drivers
- IT Impact
- Guidance
- Prediction 2: Driven by Rising Digital Talent Shortages, Over 50% of G2000 Will Need to Increase Talent Development Spending Substantially to Execute Digital Operations Road Maps and Achieve ROI Targets by 2024
- Associated Drivers
- IT Impact
- Guidance
- Prediction 3: By 2026, 25% of Industrial Organizations Will Leverage Real-Time Data Capture and Integration Investments for Sustainability Initiatives to Boost Operational Performance and Visibility
- Associated Drivers
- IT Impact
- Guidance
- Prediction 4: By 2026, 25% of G2000 Companies Will Spend 15% of Their Digital Technology Budgets with Third-Party IT and Engineering Services Partners to Simultaneously Transform Multiple Operations Functions
- Associated Drivers
- IT Impact
- Guidance
- Prediction 5: By 2025, 30% of Industrial Operations Will Use AI/ML for Vision-Based Systems and Robotic and Automation Processes to Achieve Higher Efficiencies, Reduce Downtime, and Improve Worker Safety
- Associated Drivers
- IT Impact
- Guidance
- Prediction 6: By 2028, Over One-Third of Industrial Organizations Will Have Deployed Private LTE or 5G Networks to at Least 30% of Their Operational Sites to Reduce Up-Front Costs and Improve Data Collection
- Associated Drivers
- IT Impact
- Guidance
- Prediction 7: By 2025, 50% of Organizations Will Leverage AI-Enabled Advanced Threat Detection to Mitigate Growing Risks from GenAI Cybercrime Tools (WormGPT) Used in Phishing and Ransomware Attacks
- Associated Drivers
- IT Impact
- Guidance
- Prediction 8: By 2026, Organizations That Have Embraced Edge-Native Platforms Will Extract 3x More Value from Data and Deploy Projects 4x Faster Than Those with Traditional Core, Edge, and Cloud Resources
- Associated Drivers
- IT Impact
- Guidance
- Prediction 9: By 2024, 30% of G2000 Will Undergo Initiatives to Pull Data Back from the Public Cloud, Shifting Operational Data That Does Not Require Intensive Processing Locally, Reducing Opex Costs by Up to 10%
- Associated Drivers
- IT Impact
- Guidance
- Prediction 10: By 2027, 90% of Organizations Will Augment Operational Roles with Automation Technology, Elevating Employee Engagement and Unlocking a 30% Increase in Worker Efficiency
- Associated Drivers
- IT Impact
- Guidance
- Advice for Technology Buyers
- External Drivers: Detail
- AI Everywhere — Generative AI Takes the Spotlight
- The Drive to Automate — Maximizing Efficiency and New Opportunities
- Global Supply Chain Resiliency — Push for Diversification
- Cybersecurity and Risk — Building Resilience Against Multiplying Threats
- The Digital Business Imperative — Competitiveness and Outcomes
- Dynamic Work and Skills Requirements — New Work Mode Era
- Operationalization of ESG — Measuring and Implementing Sustainability
- Learn More
- Related Research
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