IDC FutureScape: Worldwide Digital Business Strategies 2024 Predictions
This IDC study provides 2024 top 10 predictions for digital business strategies. These predictions provide guidance for organizations to mature as digital businesses in the next five years. They also lay out IDC’s vision for the 10 most important shifts that will occur within the digital business landscape in that time frame and will help C-suite leaders drive digital maturity.“Investment in digital business, augmented by GenAI, will continue to drive new models and positive outcomes going forward. Those organizations that have already begun their digital business journeys have seen the value and continue to invest and innovate — those that have delayed are at risk of losing significant market share over the next five years,” says Craig Powers, research director, IDC’s Worldwide Digital Business Strategies program.
Please Note: Extended description available upon request.
IDC FutureScape Figure
Executive Summary
IDC FutureScape Predictions
Summary of External Drivers
Predictions: Impact on Technology Buyers
Prediction 1: By 2025, 35% of Enterprises Will Have Mastered the Use of GenAI to Codevelop Digital Products and Services Leading to Double the Revenue Growth Compared with Their Competitors
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 2: Spending on Digital Technology by Organizations Will Grow at 7x the Economy in 2024, as Companies Are Compelled by Market Demands to Grow Digital Business Models and Strengthen Digital Capabilities
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 3: By 2026, the Proliferation of Data from GenAI and Other Key Digital Initiatives Will Result in 25% of the G2000 Organizations Introducing or Elevating the Role of Chief AI Officer to the C-Suite
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 4: By 2025, Digital-Native Businesses Will Be at the Forefront of GenAI Adoption, Investing in GenAI at 5x the Rate of Non-DNBs to Accelerate Their Competitive Edge
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 5: In 2028, Organizations with Established Digital Business Platforms Will Have 50% Higher Digital Market Share with Greater Abilities to Track ROI and Execute Digital Revenue Initiatives
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 6: By 2025, 40% of Organizations Will Be Selling to, Engaging with, or Provisioning On-Demand Services Through Digital Ecosystems to Enable New Business Models Powered by AI Everywhere Capabilities
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 7: By 2026, 40% of Enterprises Will Develop New KPIs That Are Directly Tied to Digital Business Outcomes Through the Application of Advanced Analytics and AI
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 8: By 2027, 80% of CEOs Will Assert That Their C-Suite Technology Leader’s Primary Function Should Be to Invest in Digital-First Initiatives to Deliver on Digital Revenue Targets
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 9: By 2026, 90% of Knowledge Workers Will See AI Augmenting a Portion of Their Workflow, Resulting in the Need for Organizations to Reskill All Employees for the Next Age of Digital Business
Associated Drivers
IT Impact
Business Impact
Guidance
Prediction 10: By 2027, to Meet Their Sustainability Ambitions, G2000 Organizations’ Business and IT Leaders Will Dedicate at Least 20% of Their Digital Tech Spending Toward Sustainability Initiatives
Associated Drivers
IT Impact
Business Impact
Guidance
Advice for Technology Buyers
External Drivers: Detail
AI Everywhere — Generative AI Takes the Spotlight
The Drive to Automate — Maximizing Efficiency and New Opportunities
Economic Uncertainty — IT Malaise and Market Volatility
The Digital Business Imperative — Competitiveness and Outcomes
Everything as a Service Intensifies — Transforming Models to Drive Change
Dynamic Work and Skills Requirements — New Work Mode Era
Operationalization of ESG — Measuring and Implementing Sustainability