IDC Future Enterprise CIO/CDO of 2024: A CIO's Journey Toward Building a Resilient Digital Ecosystem Platform

This IDC Perspective emphasizes the transformative role of technology, particularly AI, in reshaping organizational functions and strategies. It highlights the evolving responsibilities of CIOs in driving business transformation, fostering innovation, and aligning technology with strategic priorities. The Ministry of Communication and Information Technology of Indonesia, under Dr. Said Mirza Pahlevi, exemplifies this shift by building a resilient digital ecosystem, enhancing digital skills, and prioritizing data security. Future initiatives include expanding digital talent platforms, integrating advanced analytics, and strengthening cybersecurity."CIOs play a critical role in driving business value through AI while ensuring it is ethical, transparent, and compliant. They must effectively embed AI into the organization's strategy, build strong governance, and meet regulatory demands. Responsible AI requires balancing innovation with ethics, legal compliance, and social impact — ensuring transparency, data protection, and accountability across the AI life cycle," said Daniel-Zoe Jimenez, vice president for Digital Innovation, CX and Software, DNB/Start-ups, SMBs, and Consumer and Channels Research.