IDC Assessment: Skan.AI Task Mining Software
This IDC Perspective discusses the role of Skan.AI in task mining software. Skan.AI is a privately held hybrid task and process mining vendor that focuses on understanding, documenting, and continuously improving how manual processes are automated and augmented. Skan was a top scorer in this assessment, offering unique capabilities and top or above-average scores in multiple areas of task mining."Skan offers a hybrid of task and process mining. It is particularly suited for automation and augmentation of tasks performed in case management and for continuous improvement and planning for worker-intensive business processes," according to Maureen Fleming, program vice president in IDC's AI and Automation Research Practice.
Please Note: Extended description available upon request.
- Executive Snapshot
- Situation Overview
- Skan Task Mining Capabilities
- Skan Architecture
- Task Capture Software
- PRISM Gateway
- Key Features of Skan Task Mining Software
- Stage 1: Prepare
- Configure Policies and Templates
- Test Runs
- Stage 2: Capture
- Data Preparation
- Stage 3: Discover
- Task Identification
- Task Analysis
- As-Is Documentation
- Stage 4: Improve
- Stage 5: Generate
- Stage 6: Measure
- KPIs and Alerting
- Advice for the Technology Buyer
- Comparing Skan with the Task Mining Competitive Benchmark
- Strengths and Challenges
- Key Strengths
- Key Challenges
- Considering Skan
- Learn More
- Related Research
- Synopsis
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