IDC Assessment: ABBYY Timeline Task Mining Software
This IDC Perspective analyzed ABBYY, a provider of AI-powered solutions that help customers digitally transform their business processes. Workers who are involved with case management, such as claims, lending, and underwriting, align well with Timeline's strength in case-centric process mining. ABBYY's task mining adds depth and granularity to extend process mining to identify task automation and augmentation opportunities."ABBYY's task mining capabilities are well suited for enterprises with an automation and process improvement strategy that relies on the combination of process and task mining. While ABBYY primarily targets process mining specialist teams, its task mining capabilities also align well with citizen developer programs," according to Maureen Fleming, program vice president, AI and Automation Research Practice at IDC.
Please Note: Extended description available upon request.
- Executive Snapshot
- Situation Overview
- ABBYY Task Mining Capabilities
- ABBYY Components and Architecture
- Timeline Recording Service
- Task Capture Software
- Key Features of ABBYY Task Mining Software
- Stage 1: Prepare
- Configure Policies and Templates
- Test Runs
- Stage 2: Capture
- Data Preparation
- Stage 3: Discover
- Task Identification
- Task Analysis
- As-Is Documentation
- Stage 4: Improve
- Stage 5: Generate
- Stage 6: Measure
- Advice for the Technology Buyer
- Comparing ABBYY with the Competitive Benchmark
- Strengths and Challenges
- Key Strengths
- Key Challenges
- Considering ABBYY Timeline
- Learn More
- Related Research
- Synopsis
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