IBM Customers: Digital Infrastructure Priorities Profile
This IDC Perspective discusses IDC's recent Future of Digital Infrastructure Worldwide Sentiment Survey analysis of customers identifying IBM as one of their top 3 digital infrastructure providers, which reveals that IBM customers view digital infrastructure as crucial for achieving business goals. IBM customers are confident in their ability to harness infrastructure effectively. "IBM's strategy for modernizing and expanding its digital infrastructure portfolio aligns well with customer priorities around operational efficiency improvement, as-a-service consumption, and business outcome–driven investments," comments Mary Johnston Turner, IDC research vice president for the Future of Digital Infrastructure program.
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Executive Snapshot
Situation Overview
IBM Customers: Digital Infrastructure Priorities Overview
IBM Customer Digital Infrastructure–Enabled Business Outcome and KPI Priorities
Customer Requests for IBM's Digital Infrastructure Portfolio Priorities Going Forward
IDC's Point of View
IBM Digital Infrastructure Strategy Alignment with Customer Priorities