The Human Factor at Work in the Digital Business and AI Era

This IDC Market Perspective shares insights on how organizations can enhance the human element in the Digital Business and AI Era. There are five key pillars to consider for improving the human factor within an organization: the role of technology, wellbeing practices, the establishment of culture and values, the effectiveness of growth initiatives, and the management of relationships. Together, these pillars create a modern and adaptable organizational model. "Organizations in EMEA need to improve their strategies for enhancing the human factor at work, especially as technology evolves rapidly. Demonstrable support of the human factor will be crucial for organizations aiming to attract and keep talent. Companies that only focus on cutting costs and increasing technology efficiency will struggle in the long run." — Senior Research Analyst Erica Spinoni, IDC EMEA Future of Work and Digital Business and AI Transformation Strategies