Hardcopy Vendor Financials, 4Q24: Xerox Announces Plans to Acquire Lexmark, Economic Improvement Slows

This IDC Market Perspective contains excerpts from public financial disclosures by leading hardcopy vendors and details the impact of inflation, economic uncertainty, and other issues facing hardcopy vendors on performance and forecasts.“In the fourth quarter, the hardcopy market was steady but unspectacular. Several vendors enter 2025 with different strategies to succeed in this mature market, as acquisitions, partnerships, expansions of TAM, and a focus on higher-margin segments were all discussed in financial announcements this quarter. To succeed, vendors will need to choose their strategies well and execute them strongly while nimbly navigating uncertain market conditions, as U.S. tariffs, geopolitical tensions, stubborn inflation, and slowing interest rate cuts all serve to cloud this year’s economic outlook.” — Geoffrey Wilbur, research manager, Imaging, Printing, and Document Solutions at IDC


Executive Snapshot

New Market Developments and Dynamics

Financials by Vendor

Brother

Highlights

Sales by Business Unit

Sales by Region

Key Takeaways and Outlook

Printing and Solutions Business Unit

Domino Business Unit

Inventory Notes

Canon

Highlights

Sales by Business Unit

Sales by Region

Key Takeaways and Outlook

Printing Business Unit

Inventory Notes

Epson

Highlights

Sales by Business Unit

Key Takeaways and Outlook

Office and Home Printing Business Category

Commercial and Industrial Printing Business Category

Inventory Notes

HP Inc.

Highlights

Sales by Business Unit

Key Takeaways and Outlook

Printing

Inventory Notes

Konica Minolta

Highlights

Sales by Business Unit

Key Takeaways and Outlook

Digital Workplace Business Unit

Professional Print Business Unit

Inventory Notes

Kyocera

Highlights

Sales by Business Unit

Key Takeaways and Outlook

Document Solutions Unit

Inventory Notes

Ricoh

Highlights

Sales by Business Unit

Sales by Region

Key Takeaways and Outlook

Digital Services

Digital Products

Graphic Communications

Inventory Notes

Sharp

Highlights

Sales by Business Unit

Key Takeaways and Outlook

Smart Office Business Unit

Inventory Notes

Xerox

Highlights

Sales by Business Unit

Sales by Region

Key Takeaways and Outlook

Inventory Notes

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