What is Guiding Organizational Priorities in Facilities Management?
This IDC Market Perspective assesses how organizations are beginning to pace facilities automation and technology to meet the changing shape of the workforce and the advancement of skill sets available from new-minted workers. “The desire to optimize facilities investments against workforce and client readiness to engage with and receive new levels automation is facilitating a buyer journey for facilities management that focuses first on discovery and then on workplace flexibility optimized to readiness for it,” notes Zachary Chertok, IDC research manager for Employee Experience in conjunction with insights from Bob Stallard, IDC Research Manager for Enterprise Applications Management and Smart Facilities.
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