Google Cloud Next '24: Betting on Generative AI to Create Customer and Business Value
This IDC Market Note discusses Google Cloud Next '24, held April 9-11. The event showcased Google Cloud's strategic investment in generative AI (GenAI) to drive the next phase of growth, focusing on enhancing customer and business value through AI-infused products across the tech stack. This document offers a perspective from IDC's Future of Customer Experience standpoint. These latest updates underscored Google Cloud's strength in leveraging GenAI for business resilience, emphasizing the importance of AI in creating seamless, data-driven value outcomes for an experience-orchestrated business landscape.
Please Note: Extended description available upon request.
- Executive Snapshot
- In This Market Note
- IDC's Point of View
- Beginning to Fuel an Experience-Orchestrated Business
- AI/GenAI Boost Will Fuel the Era of Intelligent Experience
- Intelligence That Drives Trusted Experiential Outcomes
- Continued Improvements to Ecosystem (Customer and Partner) Value
- Conclusion
- Learn More
- Related Research
- Synopsis
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