GenAI Operations: A Guide to People, Process, and Tool Requirements

GenAI Operations: A Guide to People, Process, and Tool Requirements


This IDC Perspective focuses on the challenges related to monitoring and managing GenAI applications now that most enterprises have deployed to production. The document also discusses the evolving roles and collaboration required among IT operations, AI professionals, and other stakeholders to effectively monitor and optimize GenAI applications while addressing cost implications, governance, and security concerns.“GenAI deployments are surging, but new challenges in monitoring and managing these applications in production demand new solutions and collaborative efforts across diverse teams in the enterprise,” said Nancy Gohring, senior research director, AI, IDC. “In the coming year, best practices will evolve as will the supplier competitive landscape.”


Executive Snapshot

Situation Overview

Model Monitoring

System Performance

Quality Performance

Governance and Security

Common Model Monitoring Techniques

The Monitoring-Evaluation Life Cycle

Application Monitoring

Data Monitoring

Infrastructure Monitoring

Security Monitoring

Cost Monitoring

Collaboration Requirements

Evolving Market Dynamics

Advice for the Technology Buyer

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Related Research

Synopsis

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