GenAI's Impact on Enterprise Software

GenAI's Impact on Enterprise Software


This IDC Market Perspective provides a forward-looking view on the impact GenAI will have on enterprise software market revenue, as well as its effect on pricing, talent optimization, and corporate operating costs. These developments will be important for software providers to consider as they aim to expand their portfolios of AI-enabled applications."GenAI is changing the enterprise software landscape. IDC expects GenAI to significantly impact enterprise software market revenue in the long term, acting as a tide that lifts all boats and drives increased demand for modern AI-enabled applications," said Eric Newmark, group vice president and general manager, SaaS, Enterprise Software, and Worldwide Services Division at IDC. "However, in the short term, revenue impact will be measured and vary by software market, as companies continue their GenAI pilots but remain cautious with the investment dollars required to move test projects forward into full-blown adoption."


Executive Snapshot

New Market Developments and Dynamics

GenAI's Impact on Enterprise Software

Supply Chain Management

HR Applications

Short-Term Revenue

Long-Term Revenue

Document Applications

Content Services Applications

Knowledge Management Applications

Enterprise Portals and Digital Workspaces

Collaboration Applications

Intelligent Document Processing

AI-Enhanced Robotic Process Automation

Impact of AI to RPA Forecast

GenAI's Impact on Enterprise Software: A Regional Perspective

The Outlook in EMEA

The Outlook in Asia/Pacific

Advice for Enterprise Software Vendors

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Related Research

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