The Future of Connectedness in Retail: Aligning IoT and Connectivity Investment to Top Business Outcomes
This IDC Perspective takes a look at how the connectivity and implementation of IoT solutions is accelerating business outcomes for the retail industry and accelerating investment in faster, more resilient connectivity solutions and services.“Today’s retailers realize the importance of connectivity and IoT as key enablers of keeping critical data in motion, where that data can be used for real-time insights to ensure revenue generation, empower employees, and ensure customer satisfaction,” commented Paul Hughes, research director, Future of Connectedness Agenda at IDC. “With continued investment and greater innovation from IoT come the critical requirements of ensuring adequate connectivity, data management and, of course, outcome-based benefits of the investment that will ensure greater operational efficiency and improved business agility.”
Please Note: Extended description available upon request.
- Executive Snapshot
- Situation Overview
- Aligning IoT and Connectivity Investments to Top Business Outcomes
- Process Automation Driving Employee Productivity
- Impact on Connectivity Investment: High
- Improved Customer Satisfaction with Self-Service Speed and Efficiency
- Impact on Connectivity Investment: High
- Managing Inventory in Real Time
- Impact on Connectivity Investment: Moderate to High
- Increased Profits Through Marketing Personalization
- Impact on Connectivity Investment: Moderate
- Improved Business Agility from Automated, Connected Processes
- Impact on Connectivity Investment: High
- What IoT Network Technologies are Primed to Support the Unique Demands of Today’s Retailer?
- IoT Investment Expectations
- Advice for the Technology Buyer
- Learn More
- Related Research
- Synopsis
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