Four at the Forefront: Shining Examples of Big Data and Analytics in Asia/Pacific Financial Services in 2022

Four at the Forefront: Shining Examples of Big Data and Analytics in Asia/Pacific Financial Services in 2022

This IDC Perspective profiles four emergent big data and analytics initiatives that are empowering Asia/Pacific financial services institutions (FSIs) to operate with the rich insights behind the large volume of data they own. These projects, which utilize institutionwide resources with a meticulous approach and a detailed plan for the rollout, have achieved measurable benefits to the organizations. "Big data and analytics is a necessary and essential initiative to future proof financial services institutions. The initiatives we see in the region are showing benefits for FSIs in both internal operations and customer journeys. FSIs need to ensure that they have an enterprisewide strategy in place, with a strong fundamental data infrastructure, by breaking down data silos," says Abhishek Kumar, associate research director, IDC Financial Insights Asia/Pacific."To maximize the benefits from big data and analytics initiatives, banks and insurers should consider integrating big data and analytics capabilities with investments in artificial intelligence/machine learning, robotic process automation, cloud, and others to address the pain points across the organizations and drive innovations," adds Xiao Liu, research manager, IDC Financial Insights Asia/Pacific.

Please Note: Extended description available upon request.


Executive Snapshot
Situation Overview
Four at the Front
AIA Hong Kong: 3D Protection Index — Providing a Customer-Centric, Real-Time Engagement Journey
AIA 3D Protection Index
Benefits of Real-Time Customer Analytics
Postal Savings Bank of China — Tackling Risk Management Challenges with PSBC Brain
Implementation of PSBC Brain
Benefits of Centralized Big Data and Analytics Platforms
Standard Chartered Bank: Big Data Administration and Analytics
Benefits of Big Data Administration
A Financial Institution in Thailand: Analytics for Intelligent Decision Making
Benefits of Real-Time Decision Systems
The State of Big Data and Analytics in Asia/Pacific FSIs
Artificial Intelligence and Cloud
Real-Time Insights into Customer Data and Interactions
Risk Management and Fraud Analytics
Advice for the Technology Buyer
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Synopsis

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