A Focus on Customer Experience Management Helps Improve Computer Vision AI Success
This IDC Market Note investigates some of the more common challenges that result in computer vision (CV) initiatives failures. IDC also introduces the efforts and strategies of Plainsight, a CV AI solutions and platform provider, which has developed a customer experience management focus to improve the efficacy of its customer CV initiatives. Last, IDC provides recommendations and best practices for customer organizations as they think through, implement, and improve the CV initiatives.
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