Evolving AIOps Marketplace Requires Vendors to Revisit Buyer Needs and Value Propositions
This IDC Market Perspective explores AIOps packaging trends and offers advice for technology suppliers that are experimenting with how to deliver AIOps offerings."Despite the variety of definitions for and packaging of artificial intelligence for IT operations (AIOps) capabilities, enterprises clearly recognize the value of employing AIOps tools and techniques," said Nancy Gohring, research director for the Enterprise System Management, Observability, and AIOps program. "IDC's research indicates that enterprises want AIOps for important outcomes such as help in improving IT team productivity and for infrastructure optimization, regardless of product packaging or cost."
Please Note: Extended description available upon request.
Executive Snapshot
New Market Developments and Dynamics
Advice for the Technology Supplier
Emphasize Team Productivity over Noise/Event Reduction