European IT Services Market Share, 2021: The European Services Market Returns to Growth

European IT Services Market Share, 2021: The European Services Market Returns to Growth

This IDC Market Share study examines how the market shares of the largest IT services providers in Europe evolved in 2021, as well as presenting the prevailing market developments and dynamics for the year.“The European IT services market returned to growth in 2021, following the slight decline of 2020. Upwards of 85% of services providers recorded year-on-year revenue increases in the region. The performance of the market was aided by the need for digital transformation in European organizations, in the context of easing pandemic restrictions, resulting in mid-single-digit growth for managed, project-oriented, and support services during the year.” — Senior Research Manager Matthew Wilkins, IDC European Services

Please Note: Extended description available upon request.


IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Who Shaped the Year
Accenture
IBM
Capgemini
DXC
Bechtle
Market Context
Significant Market Developments
COVID-19 & Hybrid Work Models
Rising Inflation
Skills Gap
IBM-Kyndryl Split
Mergers and Acquisitions
Methodology
Impact of Exchange Rates
Market Definition
IT Consulting
Systems Integration
Network Consulting and Integration
Custom Application Development
Application Management
Hosted Application Management
IT Outsourcing
Network and Endpoint Outsourcing Services
Hosting Infrastructure Services
Hardware Deploy and Support
Software Deploy and Support
IT Education and Training
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