European IT Services Market Share, 2023: Services Market Remains Stable Despite Unrelenting Headwinds

European IT Services Market Share, 2023: Services Market Remains Stable Despite Unrelenting Headwinds


This IDC Market Share examines how the market shares of Europe's largest IT services providers evolved in 2023. It also analyzes market developments and dynamics throughout the year."The European IT services market experienced more reserved growth in 2023, expanding 4.7% year on year. Concerns about the coming economic slowdown, or even a recession, and mounting geopolitical tensions reshaped organizations' appetite for large transformation projects; they tightened their spending and focused on cost efficiencies and improving processes. Looking forward, we see decent opportunities for services firms helping their clients become digitally capable or otherwise providing support to adapt to changing market environments and stay competitive." — Senior Research Manager Milan Kalal, IDC European Services Group


IDC Market Share Figure

Executive Summary

Advice for Technology Suppliers

Market Share

Who Shaped the Year

Accenture

Capgemini

Atos

Sopra Steria

Market Context

Significant Market Developments

Generative AI

Economic Uncertainty

Mergers and Acquisitions

Methodology

Impact of Exchange Rates

Market Definition

IT Consulting

Systems Integration

Network Consulting

Network Integration

Custom Application Development

Application Management

Hosted Application Management

IT Outsourcing

Network and Endpoint Outsourcing Services

Hosting Infrastructure Services

Hardware Deploy and Support

Software Deploy and Support

IT Education and Training

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