European Managed UC&C Services Forecast, 2021–2025
This IDC Market Forecast assesses the European managed UC&C services market for 2021 to 2025. It covers the main market trends and provides actionable advice to CSPs."Managed UC&C services will continue to represent a healthy market and present business opportunities for vendors and services providers going forward," said Melissa Fremeijer-Holtz, research manager, European Infrastructure and Communications. "Managed UC&C services providers will play a leading role in providing connectivity, communication, and collaboration functionalities and advising enterprises on their journeys. They will also prove crucial in demonstrating how the digital workplace proves most cost efficient and effective in becoming a hyperconnected business, empowering employees and ultimately becoming a digital resilient business."
Please Note: Extended description available upon request.
- IDC Market Forecast Figure
- Executive Summary
- Advice for Technology Suppliers
- Market Forecast
- Market Context
- Drivers and Inhibitors
- Drivers
- Consistent Changes in the Working Environment
- Virtual Meetings Are the Norm
- Collaboration Drives Digital Resiliency
- Inhibitors
- Self-Support and Commoditization
- Economic Volatility
- Significant Market Developments
- Changes from Prior Forecast
- Market Definition
- Managed UC&C Services
- Hosted Voice/Public Cloud UCaaS
- Managed Voice/Private Cloud UCaaS
- UC Collaboration
- Enterprise Videoconferencing Systems
- Methodology
- Related Research
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