This IDC Market Share analyzes the European (Western Europe and Central and Eastern Europe) managed services market in 2023. "The managed services market in Europe showed resiliency in 2023, despite discretionary spending being challenged by an uncertain economic environment, which lead to an upper single digit growth," said Francesca Ciarletta, research manager, European Managed Cloud Services.
Please Note: Extended description available upon request.
IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Who Shaped the Year
Accenture
Kyndryl
Tata Consultancy Services
Equinix
Sopra Steria
Market Context
Significant Market Developments
Public Cloud Providers Are Top of Mind for Dissatisfied MSP Customers
Vendors Brace for the AI/GenAI-Driven Transformation of Services.
Infrastructure Commoditisation Pushes Professional Services to the Fore