European Intelligent Process Automation Software Market Forecast, 2024–2028
This IDC Market Forecast presents a European view of intelligent process automation software revenue from 2023 to 2028. It provides forecasts by software subsegment (i.e., labor-centric automation, system-centric automation, decision-centric automation, and business value engineering), deployment type (noncloud/cloud), and two European subregions (CEE and Western Europe)."The rapid development of GenAI and its penetration into enterprise environments influence business automation, significantly changing its speed and scale as it provides more intuitive tools, suggestions, and reasoning across the entire life cycle of projects. However, the pitfalls of risks, undelivered expectations, and incremental, patchy innovations are as present as ever," said Elena Semenovskaia, research director, IDC's European Artificial Intelligence and Business Automation Convergence. "Vendors have a chance to transform their customers' buinesses with minimal disruption from GenAI while building next-generation platfroms and tools that offer an agentic approach and a secure layer of trust to accommodate AI."
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Prepare Support for Broader Adoption and Scale Driven by GenAI
Build Trust for Agents and Agentic Workflows
Offer Transparent, Flexible, and Efficient Pricing Models
Market Forecast
European IPA Software Revenue by Subsegment
European IPA Software Revenue by Deployment Type
Market Context
Drivers and Inhibitors
Drivers
End-to-End Automation Is a Key Enabler of Transformation
Enterprise-Tailored GenAI Will Support the Next Level of Business Automation
Business Value Engineering Will Justify Investments in Automation
Inhibitors
Fragmented Ecosystem for Business Automation Implementation
LLMs' Evolving Capabilities
Significant Market Developments
Changes from Prior Forecast
Market Definition
Intelligent Process Automation Software
Business Value Engineering Software
Modeling and Architecture Tools
Process Mining
Task Mining
Observability
Decision-Centric Automation
Business Rules Management Software
Predictive Analytics Software
Labor-Centric Automation
AI Automation
Business Process Automation Platforms
Robotic Process Automation Software
System-Centric Automation
Methodology
Historical and Forecast Market Values and Exchange Rates