European HCM and Payroll Applications Vendor Shares, 2023
This IDC Market Share study presents the 2023 market size and vendor shares for the human capital management and payroll management applications market in Western Europe and Central and Eastern Europe (CEE). It breaks down the market by deployment model (public cloud services and on-premises) and includes data from 22 European countries and subregions. The report identifies the top 10 vendors in each functional market and the top 5 in each major country and subregion, providing growth figures and market share data. It also offers practical advice for vendors in the European HCM and payroll management applications market."The HR and payroll software market has been experiencing impressive growth, increasing at a combined year-on-year rate of almost 15% in 2023, higher than the broader ERM software market. This surge is being driven by increasing demand for innovative HR tools and technologies. One standout development is the impact of GenAI, which holds significant potential due to the extensive written communication involved in HR tasks. This technology is transforming HR operations by automating administrative burdens and enabling HR leaders to focus on strategic initiatives.Simultaneously, the role of HR within organizations has been evolving. Modern HR departments are no longer confined to handling routine tasks; they are now central to strategic planning and organizational growth. The need for more mature and strategically engaged HR functions has become apparent, emphasizing the importance of enhanced HR automation.This dual trend has led to substantial investment in HR tools, driven by both leading vendors and a vibrant array of specialized providers. The market remains healthy and balanced, with growth not concentrated solely among the top vendors. Instead, a diverse range of local specialists and niche innovators are contributing to the dynamic landscape, ensuring a robust and varied market." — Senior Research Analyst Ivan Oz, IDC European Enterprise Applications
Please Note: Extended description available upon request.
IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Develop a Road Map to HR Automation
Implement GenAI Strategically
Enhance Employee Experience Through Modern Payroll Solutions
Assist European Organizations in Gearing Up for the Skill-Based Economy
Measure the ROI of Employee Experience Investments
Address Expectations of Gen Z and Millennials
Market Share
Who Shaped the Year?
Main Vendors of HCM Solutions Integrate GenAI Capabilities
Workday Acquires HiredScore
SD Worx Acquires TribePerk and Romanian Software to Strengthen Market Position in Europe
ServiceNow Expands Capabilities Through Strategic Acquisitions
Market Context
Significant Market Developments
No Doubt About It, GenAI Is a Disruptive Technology for the HCM Tech Space
HR Automation Is a Key Focus for Buyers
HR Is Breaking Out of Its Silo, Looking to Connect with IT and the Rest of the Organization