European Collaborative Applications Forecast, 2023-2028
The IDC Market Forecast examines the collaboration applications market, with breakdowns for each category. It outlines major market trends and provides recommendations for market players."Collaboration is evolving to workplace engagement capabilities, which can empower employees through a connected system with AI features and frictionless experience. Collaboration solutions are an integral part of future the digital workplace," said Oru Mohiuddin, senior research manager, IDC European Unified Communications and Collaboration.
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Prioritize Ethical, Secure, and Actionable AI Implementations
Explore Partnerships for European Expansion
Ensure Integration with Mobile Apps for Modern Working
Help Businesses Facilitate Work Engagement
Expand Reach to Include Frontline Workers
Market Forecast
Market Context
Drivers and Inhibitors
Drivers
AI-Driven Collaboration Tools
Emergence of New Use Cases
Inhibitors
Collaboration Reaching Market Maturity
Significant Market Developments
From Communications and Collaboration to Work Engagement Solutions
AI-Infused Collaboration Platforms Are Empowering Workers and Driving Productivity
UC Is Becoming a Holistic Solution
Mobile Penetration Is Growing Within the Workforce