European Collaboration Applications Forecast, 2022–2027
The IDC Market Forecast examines the collaboration applications market, with breakdowns for each category. It outlines major market trends and provides recommendations for market players."The essence of collaboration is changing as hybrid work becomes the norm. It is based on enabling a distributed workforce to work as well as helping them to develop human connections and bonds. Collaboration solutions will have to address both," said Oru Mohiuddin, senior research manager, IDC's European Unified Communications and Collaboration.
Please Note: Extended description available upon request.
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Incorporate Training and Adoption as Part of the Solution
Incorporate Change Management as Part of the Rollout of New Tools/Solutions
Include Ice-Breakers as Collaboration Features
Provide BYOC Options and Expand Integration Capabilities
Expand Reach to Include Frontline Workers
Enhance Security Features
Market Forecast
Market Context
Drivers and Inhibitors
Drivers
Advanced Collaboration Tools
Emergence of New Use Cases
Inhibitors
Commoditization of Solutions
Significant Market Developments
Businesses Still Face Challenges in Implementing Hybrid Work
Community Needs Reinforcement in Collaboration
Inclusivity Is Important for Collaboration
Canvas Represents the Next Phase in the Evolution of Collaboration Applications
Recent Innovations have Focused on AI and Analytics
Collaboration Applications Are Partially Replacing Voice