European Collaboration Application Market Shares, 2021: Vendors Shaping 2021

European Collaboration Application Market Shares, 2021: Vendors Shaping 2021

The IDC Market Share examines the collaboration applications market, with breakdowns that comprise the category. The study outlines major market trends and provides recommendations for market players."Collaboration platforms are being updated to perform more sophisticated functions and the capabilities extend beyond what we have seen traditionally. The tools are not only meant to facilitate communication but also enable collaboration across work streams and business processes and cater to the evolving work models." says Oru Mohiuddin, senior research manager, European Unified Communications and Collaboration, IDC

Please Note: Extended description available upon request.


IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Prioritize Adoption and Training
Help to Drive Cultural Change
Offer Features that Help to Create Human Connection
Provide BYOC Option to Attract Business
Expand Integration Capabilities to Improve Collaboration
Target Frontline Workers
Make Security more Stringent
Market Share
Who Shaped the Year
Microsoft Is the Market Leader with a Widespread Presence
Google Offers a New Genre of Collaboration Tools
Zoom Keeps to its Core Principle of Easy-to-Use Tools
Cisco Expands Webex Capabilities
Salesforce (Slack) Digital HQ Is Based on an Advanced Work Concept
Market Context
Significant Market Developments
Growth for Some Collaboration Categories Slows Down
Innovations Focus on Location-Agnostic Features
European Countries Are at Different Stages of Adoption
Methodology
Market Definition
Collaboration Applications
Conferencing and Virtual Events Applications
Email Applications
Enterprise Community Applications
Team-Collaborative Applications
Related Research

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