Emerging ISVs in Asia/Pacific (Excluding Japan) Transforming the Enterprise Software Landscape: AWS as Their Strategic GenAI Enabler

Emerging ISVs in Asia/Pacific (Excluding Japan) Transforming the Enterprise Software Landscape: AWS as Their Strategic GenAI Enabler


This IDC Perspective offers an in-depth analysis of emerging ISVs' considerations as they advance toward the next phase of the era of AI everywhere and are focused on delivering quantifiable business impact from ongoing and new AI investments. Analyst's view is that the GenAI path to impact will manifest across three broad spectrums:Productivity gains, as AI permeates every layer of an organization's business process, software development and implementation, and ITOpsHumanlike experiences that revolutionize the way employees, customers, partners, and suppliers interact with AI-powered softwareNew revenue streams, as AI-enabled business models accelerate growth"The GenAI seminal shift is the most rapid ever experienced by the IT industry, and 2024 is the year of transformation and progress. As organizations adjust the mass of their investments toward AI-enhanced products and services, incorporate AI into their businesses to uncover new streams of revenues, and drive better innovation and value for themselves and end customers, it is imperative for organizations to appraise every layer of their technology stack. It is prudent to rethink which technology providers offer the optimal cloud, hybrid, and edge infrastructure environment for the various innovative GenAI FMs, which FMs are best suited for divergent use cases, how to rapidly and seamlessly monetize GenAI and GenAI-powered software, and how to accumulate new value and outcomes internally and for their customers arising from this GenAI-driven transformation," says Estelle Quek, senior research manager at IDC Asia/Pacific.

Please Note: Extended description available upon request.


Executive Snapshot
Situation Overview
Emerging ISVS in APEJ transforming the enterprise application landscape
1. Pigeonhole Live
Profile
Base Software and GenAI Software Portfolio
Objective and Mission
Value for Technology Buyers
Tangible
Intangible
How Does Pigeonhole Live Determine the Price Competitiveness for Its GenAI Software?
2. Sendbird
Profile
Base Software and GenAI Software Portfolio
Objective and Mission
Value for Technology Buyers
Tangible
Intangible
How Does Sendbird Determine the Price Competitiveness for Its GenAI Software?
3. Trusst.ai
Profile
Base Software and GenAI Software Portfolio
Objective and Mission
Value for Technology Buyers
Tangible
Intangible
How Does Trusst.ai Determine the Price Competitiveness for Its GenAI Software?
4. Freshworks
Profile
Base Software and GenAI Software Portfolio
Objective and Mission
Value for Technology Buyers
Tangible
Intangible
How Does Freshworks Determine the Price Competitiveness for Its GenAI Software?
IDC's Point of view
Why Emerging ISVs in APEJ Leverage AWS as Their Cloud Enabler?
Why Emerging ISVs in APEJ Leverage Amazon Bedrock as Their GenAI Enabler?
advice for technology buyers
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